Your Privacy Matters

Privacy Policy

Last updated: March 29, 2026

Who We Are

Moxi Hair Studio is a solo-stylist hair salon owned and operated by Melissa Womack, located at 6700 Alma Rd, Suite 101, McKinney, TX 75070. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (moxihairmckinney.com), book an appointment, use our chat feature, or communicate with us via text message.

Information We Collect

We may collect the following personal information:

Contact information: Your name, email address, and phone number when you book an appointment, fill out a form, or use our website chat.
Appointment information: Service history, appointment dates, and stylist notes related to your hair care.
Communication records: Messages you send through our website chat widget, text messages, and email correspondence.
Website usage data: Pages you visit, time spent on the site, and general browsing behavior collected through cookies and analytics tools.
Payment information: Payment details are processed securely through our third-party payment processors. We do not store your full credit card number.

How We Use Your Information

We use your personal information to:

Schedule and manage your hair appointments
Send appointment confirmations and reminders via SMS or email
Respond to your questions through our website chat, text message, or email
Send post-appointment follow-ups, including requests for Google reviews
Send occasional promotional messages about our services (only with your consent)
Improve our website and services based on how visitors use our site

SMS and Text Message Communications

When you provide your phone number through our website, booking system, or chat widget, you may receive text messages from Moxi Hair Studio. These messages may include:

Appointment confirmations and reminders
Responses to your chat or text inquiries
Post-appointment follow-ups
Occasional promotional messages about our services

Message frequency varies. You may receive up to 4 messages per month, though this may vary based on your appointment schedule and interactions.

Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to text messages you send or receive.

How to opt in: You opt in to receive SMS messages by providing your phone number when booking an appointment on our website, using our website chat feature, or otherwise voluntarily providing your phone number to Moxi Hair Studio.

How to opt out: You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You will no longer receive text messages from us unless you opt back in.

Need help? Reply HELP to any text message, or contact us at melissa@moxihairmckinney.com or (972) 521-8474.

We will never sell, rent, or share your phone number or SMS opt-in consent with any third parties for their marketing purposes. Your phone number and consent to receive text messages is used solely by Moxi Hair Studio to communicate with you about your appointments and our services.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience:

Google Analytics: We use Google Analytics to understand how visitors use our website, including pages visited, time on site, and traffic sources. Google Analytics collects data anonymously and does not identify individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Chat widget: Our website chat feature (powered by a third-party service) may use cookies to maintain your chat session and improve the chat experience.
Essential cookies: Some cookies are necessary for the website to function properly, such as remembering your preferences.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) on our website, secure third-party platforms for payment processing and appointment management, and limited access to personal data (only Melissa has access to your information). While no method of transmission over the Internet is 100% secure, we strive to protect your personal information using commercially reasonable measures.

Your Rights

You have the right to:

Access your data: Request a copy of the personal information we hold about you.
Update your information: Ask us to correct or update your contact details or preferences.
Delete your data: Request that we delete your personal information from our systems.
Unsubscribe from marketing: Opt out of promotional emails or text messages at any time. Reply STOP to any text, or click "unsubscribe" in any email.
Withdraw consent: Withdraw your consent for us to process your data at any time.

To exercise any of these rights, contact us at melissa@moxihairmckinney.com or (972) 521-8474.

Third-Party Services

We use trusted third-party services to operate our business, including website hosting, appointment scheduling, payment processing, email and SMS communications, and website analytics. These services may have access to your personal information only as needed to perform their functions, and they are required to protect your data in accordance with their own privacy policies. We do not sell your personal information to any third party.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.